BestPay provides mobile money, credit/debit card processing for live entertainment websites. We work with payments for tokens and memberships/subscriptions.
We follow the latest security standards to ensure your data is safe.
We don't mention the names of the entertainment websites on your charges.
Our team is ready to answer any payment questions you may have.
You've bought tokens or membership, or subscription on a website which uses BestPay. You should have received a receipt at the time of purchase with details about the website and the product you've paid for. If you haven't gotten a receipt, please contact our Customer Support.
Please contact our Customer Support and provide one of the following:
Note that your Gold membership or Fan Club subscription will remain active until the end of the current billing cycle.
Normally, you're supposed to get tokens as soon as you pay for them. Sometimes this can take a few minutes. If you've waited for more than 15 minutes and haven't received anything, please contact directly the website's (not BestPay's) customer support.
We value discretion and respect your privacy. When you buy tokens, membership, or subscription in a website which uses BestPay, this transaction will show on your card statement as BestPay.COM or similar. If you find a transaction you don't recognize, contact our Customer Support. They'll answer your questions and handle any billing requests.